FAQ

We work with various suppliers around the world who are responsible for shipping your item. Delivery times can therefore vary between 5-15 working days.

Please note that products may be sent in separate packages with different delivery times if you have ordered goods from multiple suppliers.

Has your package still not arrived even though the delivery date has passed? No problem - contact us by email and we will forward your case to the seller who will deliver your product.

Please note that if your order has been sent as a parcel directly to the mailbox, it may in some cases take an extra day before it is delivered, depending on the postal service in your area.

You always have a 14-day right of withdrawal.

To make a return, you need to contact us and then wait for return instructions from the relevant seller. When returning, you as the customer are responsible for the return cost, which may vary depending on the seller and product.

If your product is not working properly, is broken or does not match the information you received, you can register a complaint. You can do this by contacting our customer service and we will help you further.

Once your order is placed, it is sent directly to the seller who packs and delivers the goods, therefore we unfortunately cannot change or stop it.
If you no longer want your product, you need to wait for delivery and then start a return process.

Your order confirmation will be sent to your email immediately after purchase. If you can't find it, please also check your spam folder. Sometimes it can take up to 60 minutes for the email to arrive.

If you still haven't received it after that, please contact us via email.

You can reach us by email: info@topdogwear.se

Smaller breeds, puppies, older dogs and dogs with short coats are more likely to get cold and therefore need dog clothes the most. Even larger dogs may need to protect both their paws and body during the coldest days of winter or during days of heavy rain.

No, dog clothes serve an important function. They protect your dog from rain, cold, wind and dirt. In this way, dog clothes contribute to a more comfortable everyday life for your four-legged friend.

Measure your dog's back length and chest circumference to find the right size. Once you know your dog's measurements, you will find a size guide on all our products.
You can also check out our general size guide

Puppies, older dogs, and dogs with thin coats may be more prone to freeze and appreciate a sweater even indoors. It's a good option on chilly days, or when your dog is wet or damp after rain or a bath.